Inside Sales Representative

Orlando, FL, US

The Responsibilities Include:

  • Provide excellent customer service using professional communication skills.
  • Set and authorize delivery dates based on knowledge of the Company’s production, delivery schedules and staffing levels.
  • Maintain customer relationships.
  • Order entry
  • Assisting sales team
  • Working with operations daily to route trucks, handle customer pick-ups & transfers
  • Works with sales people to transfer material among branches
  • Develops rapport with sales, customers, vendors and procurement
  • Must have a sense of urgency
  • Effective time management and prioritization skills
  • Team Player and Positive Attitude
  • Excellent customer service skills – answering phones & troubleshooting customer concerns
  • Planning, organization, problem solving, decision making skills are a must
  • Excellent phone skills
  • Tracks and reports on stock levels using the Mincron computer system.
  • Handles incoming customer complaints in a prompt and courteous manner; owns the problem until resolved.
  • Ensures accurate computer transactions.
  • Prepare and audit sales and margin reports for daily transactions.

The Ideal Candidate Will Have:

  • BS Degree or equivalent work experience preferred.
  • Two years prior inside sales or customer service experience (preferably in the building material distribution industry).
  • Proven ability to learn new software package.
  • Proficient in Microsoft Outlook, Word, and Excel.
  • Must be self-motivated and enthusiastic about our business.
  • Must have excellent customer service and people skills.
  • Must be detailed oriented and possess excellent organizational and time management skills.
  • Must be analytical and able to solve problems.
  • Must have good verbal and written communication skills.
  • Must be ethical and honest.
  • Must be dependable and have a current state issued driver’s license with a satisfactory driving record.
  • Must be legally authorized to work in the United States.
  • Must be able to read, speak and write the English language to communicate with vendors, customers and other branch employees.

Beacon's competitive advantage is our people and our value proposition is the differentiator. 

-— Christopher Harrison
Executive Vice President and Chief Human Resources Officer 

Nearest Major Market: Orlando