Delivery Dispatcher

Houston, TX, US

BEACON ROOFING SUPPLY is HIRING – We want YOU to consider US 

 

Currently seeking a Delivery Dispatcher in Houston, TX 

Home Every Night, off on Weekends!

 

Our Delivery Dispatcher are primarily responsibility is to coordinate the scheduling of trucks / drivers to meet the delivery needs of an assigned multi-branch territory (external / internal) in the most efficient manner possible in the Houston, TX market.   

Responsibilities 

The Delivery Dispatcher is responsible for all delivery routes in designated area by managing and dispatching appropriate staff and equipment. Also, to act as a reliable Customer Service link between the branch and customers regarding their individual delivery schedule. 

What will my day-to-day look like? 

  • Schedule all deliveries daily for assigned area  

  • Plan, organize, coordinate and schedule Drivers and Helpers for optimum efficiency  

  • Adhere to and educate operations staff on all Beacon safety policies  

  • Provides superior service to all internal and external customers   

  • Follow-up with customers to ensure that they are treated in a professional and timely manner, and to ensure satisfaction.  

  • Utilize Beacon's transportation system  

  • Manage Material Transfers between branches in the region  

  • Manage truck load within DOT regulations  

  • Maintain adherence to union contracts (where applicable)  

  • Enter accurate mileage as required in RTA for all assigned vehicles in the District  

  • Maintain GPS Data  

  • Maintain adherence of OSHA regulations  

  • Maintain accurate delivery log book and review weekly  

  • Ensure safe and reliable vehicles and forklifts are available to meet operational requirements  

  • Act as a conduit between the warehouse contact at branch, sales team and customers during deliveries  

  • Maintain Continuous Improvement Log by working with Regional Operations Manager to ensure daily compliance, validate issues, identify resolution options, and coordinate resources to ensure resolution  

  • Performs other duties as assigned  

Skills, Knowledge and Abilities requirements 

  • Ability to handle multiple tasks simultaneously  

  • Written and verbal communication skills  

  • Customer relations skills  

  • Ability to operate all trucks and lifts  

  • Time management skills  

  • Must have knowledge of OSHA and DOT requirements  

  • Knowledge of locale to facilitate well routed deliveries  

  • Computer skills  

 Preferred Candidate Experiences 

  • Experience with logistics and distribution  

  • Experience as a CDL driver required  

  • Previous experience in a dispatching role a plus  

  • Experience in the building products industry is preferred  

  • Bi-lingual preferred 

 

Beacon's competitive advantage is our people and our value proposition is the differentiator. 

-— Christopher Harrison
Executive Vice President and Chief Human Resources Officer