CSC Representative (Quote Center)

Commerce, CA, US

CSC Representative (Quote Center)


We are currently seeking a CSC Representative (Quote Center) in our branch to assist customers complete sales transactions and stock building materials and supplies.


The Responsibilities Include:


  • Manage phones in a prompt and courteous manner.
  • Provide quality service to commercial customers using clear communication skills.
  • Track large commercial projects.
  • Obtain job quotes from vendors.
  • Build and distribute job quotes to our commercial sales reps.
  • Process orders accurately and in a timely manner to eliminate unnecessary credits.






  • Confidentiality – keeps all confidential matters concerning the affairs of Beacon Roofing Supply in full confidence.
  • Technical skills – adequate skill in Microsoft Excel.  
  • Communication Listening – extracts and uses information from oral communications
  • Oral Communication – Effectively expresses himself in one-on-one communications.  
  • Written Communications – Ability to write reports, business correspondence, and procedure manuals. 
  • Integrity – Maintains social, ethical, organizational and departmental norms.
  • Attention to Detail – accomplishes total tasks, showing concern for all areas, no matter how small.
  • Practical Learning – assimilates and applies new information.
  • Tolerance for Stress – performs under pressure.
  • Customer Awareness – look for opportunities to improve customer service orientation through better understanding and empathy for the customer experience.
  • Can-do Attitude – Take personal responsibility for successful completion of each task.
  • Adaptability – maintains effectiveness with varying tasks, responsibilities and people
  • Impact – creates a good impression.
  • Judgment – Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Beacon Roofing Supply Organizational Knowledge – is knowledgeable of the organizational structure, reporting relationships within the branch.  
  • Policy Knowledge – is knowledgeable of departmental and organizational policies/procedures. Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.  Be able to apply concepts such as fractions, percentages, ratios, and proportions to practical solutions.  
  • Efficiency - Able to multi-task and handle requests from multiple sources in an accurate manner
  • Physical Demands -The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  While performing the duties of this job the employee is regularly required to stand; walk; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
  • Contacts - All branch employees, including management, on a regular basis and Customers.


The Ideal Candidate Will Have:


  • Preferably a BS in Marketing/Sales, Business.
  • Two years of Industry (or) Industry related experience in Commercial Roofing and Residential Roofing.
  • Two years prior outside roofing sales or Inside Sales experience (preferably in the building material distribution industry).
  • Must have experience in the building material distribution industry, particularly selling commercial roofing products, with demonstrated success in those products to a local contractor base.
  • Mincron operating system.   Ability to learn software package.
  • Knowledge of Microsoft Outlook, Internet, Word, and Excel.
  • Products: Residential & Commercial Roofing, Residential Siding and Windows (Vinyl & Wood).
  • Must posses the entrepreneur spirit, be self-motivated, and enthusiastic about our business.
  • Must have excellent customer service skills and attitude.
  • Must be detailed oriented and possess excellent organizational and time management skills.
  • Must be analytical and able to solve problems.
  • Must have good verbal and written communication skills.
  • Must be ethical and honest.
  • Must be dependable and have a current state issued driver’s license with a satisfactory driving record.
  • Must be legally entitled to work in the United States.
  • Must be able to pass a company required drug test.
  • Must be able to read, speak and write the English language to communicate with vendors, customers and other branch employees.

Beacon's competitive advantage is our people and our value proposition is the differentiator. 

-— Christopher Harrison
Executive Vice President and Chief Human Resources Officer 

Nearest Major Market: Los Angeles