Commercial Sales Center Representative

Cincinnati, OH, US

Title:  Commercial Sales Center Representative

Commercial Sales Center (CSC) Representative


Job purpose

The Commercial Sales Center Representative will act as an account manager within a market sales center to provide consistent and effective customer service to the commercial roofing customers. The stated goal of the Commercial Sales Center Representative is to provide timely and comprehensive project quotations, technical assistance, pricing, order entry, scheduling, and effective communication to the sales team and customers.

Duties and responsibilities
Primary job duties and responsibilities:

• Deliver consistent and comprehensive project quotations utilizing the sales team’s pricing direction
• Strive for self-development through product and system education to effectively answer all technical questions
• Become proficient with Mincron, Logic Track, Salesforce, and Beacon Pro Plus to effectively communicate benefits
• Understand how to break apart customer orders based on material correlation and shipping points
• Utilize sales team to negotiate material costs for project orders prior to placing orders
• Utilize Supply Chain, branch managers, and upcoming project orders to effectively fill out material trucks into warehouse
• Create project schedules with the sales team and customers to effectively communicate all project deliveries



• High School diploma required with college bachelor’s degree preferred
• Job Tracker experience preferred
• Manufacturer product and system technical education
• Experience effectively managing people
• Attention to detail and experience meeting deadlines
• Proficient in Mincron, Salesforce, Logic Track, and Beacon Pro Plus
• Collaborative abilities to include other functions in the decision-making process

Physical requirements

The role of the Commercial Sales Center Representative will require an individual to perform the necessary functions;
• Operate a motor vehicle with a valid operator’s license for customer and project interaction
• Sitting for long periods of time working on projects behind a computer to meet deadlines
• Phone system operation given a large portion of the daily tasks will be talking to the sales team and customers

“Our goal at Beacon is to cultivate an environment where all ideas are welcomed, and all our people feel empowered.”

Nearest Major Market: Cincinnati