Inside Sales Representative

As an Inside Sales Representative, you will develop and maintain face-to-face relationships with customers by promoting products, providing day-to-assistance and generating sales for a building materials industry leader. From customers to contractors, you play an important role in recommending roofing materials and tools for projects of all sizes.

What can I expect?

• Competitive Pay
• Health, Dental, and Vision Insurance
• 401k Savings plan with company match
• Potential for Overtime
• Paid Time Off Plus Holidays
• Potential for training and certifications on an as needed basis

What will my day-to-day look like?

• Receive and process requests directly from customers (via telephone, fax and mail) for price quotations, product availability, orders, material returns, billing corrections, product information, order changes, and cancellations
• Plan and implement telemarketing and prospecting objectives
• Quickly and smoothly resolve customer complaints and problems
• Engage in specialty purchasing (when applicable)
• Coordinate delivery and/or pick up of customer orders with operations teams
• Provide support to Outside Sales force (also serve as a backup)
• Generate price quotations in a timely manner
• Responsible for adhering to policies of the customer financial services
• Maintain accurate and up-to-date "open order" files in computer system
• Maintain adequate supply of product samples and literature
• Adhere to pricing guidelines established by Branch Manager
• Review all orders to forecast additional customer needs
• Interact with sister branches when necessary on inventory issues and deliveries
• Work with Replenishers to achieve the best product line
• Handle cash reconciliation of register tape 
• Maintain adequate stock of Tool Rack items with accurate pricing
• Maintain adequate product stock at branch location
• Responsible for setup and maintenance of store displays
• Sustain a working technical knowledge of all available Beacon products
• Review job plans and bidding documents for Taper quotes and developing project summaries for Outside Sales personnel
• Perform other duties as assigned

What are the requirements?

• Previous front-line customer service experience
• Previous sales experience (building products industry preferred)
• Must be able to communicate and follow-up with co-workers, customers and vendors
• Must be able to learn and retain vast amounts of product information

What will give me an edge over other applicants?

• Experience in a team-based environment
• Experience in building materials sales