Account Manager

In this role, you will work to grow and maintain business with assigned accounts, as well as develop new accounts. 

Key Responsibilities 

• Grow revenue with existing customers and leverage those relationships to identify other customer leads and 
• opportunities 
• Prepare job quotes for all bid work for assigned accounts, utilizing product and construction expertise to provide 
• added value to the customer. 
• Identify and negotiate with appropriate vendors to ensure we have purchasing and vendor selection strength on 
• quoted projects 
• Create Purchase Orders with vendors, confirm availability of inventory orders, and coordinate shipment of 
• customer orders with the Operations Department. 
• Continually develop and enhance product expertise 
• Quickly and efficiently resolve customer complaints and problems 
• Actively manage and monitor business opportunities in assigned account base to maximize revenue 
• Achieve sales and margin targets set for portfolio of assigned accounts 
• Turn around quotes quickly and always within time requirements of customer 
• Develop and maintain long term successful and loyal customer relationships 
• Facilitate customer returns, including vendor credits and shipping coordination 
• Review project quotes with Sales or Branch Manager 
• Performs other duties as assigned 

Professional Skills 

• Versed in building material product lines, construction knowledge 
• Organizational, communication, and customer service skills 
• Interpersonal skills to enable coordination of complex business transactions as well as conflict resolution 
• Knowledge of Allied Building Products credit practices and policies to include project bonding and lien rights 
• PC skills (Microsoft Word, Excel, Outlook) 
• Internally motivated and team-oriented approach to a stressful work environment 
• Ability to handle multiple tasks at once while maintaining control and perspective of each 
• Able to learn and retain vast amounts of product information 

Experience 

• 5+ years’ experience in construction or building supply industry with specific expertise in Windows, Doors, and/or Lumber 
• Bachelor’s degree or equivalent work experience