Market Manager

Arlington Heights, IL, US

Company: 001 - NORTH DIVISION 
Location: 2512 S Clearbrook Dr  Arlington Heights, IL 60005, US
Employment Status: Regular 

Christine Susan Croteau

<span style="font-family:"Arial",sans-serif">Reporting to the District Manager, the Market Manager will direct the efficient operations of up to three branches in a designated market area. They will also fulfill the Corporate Missions of providing quality products and high levels of service while continuing to grow the business profitably.


<span style="font-family:"Arial",sans-serif">Duties and responsibilities


<span style="font-family:"Arial",sans-serif">Essential duties and responsibilities include the following. Other duties may be assigned.


<span style="font-family:"Arial",sans-serif">1.            LEADERSHIP

  • <span style="font-family:"Arial",sans-serif">Instill a proper safety culture. Involve branch managers in our safety program, keeping safe work habits a priority.
  • <span style="font-family:"Arial",sans-serif">Provide leadership and direction for branch managers in your market.
  • <span style="font-family:"Arial",sans-serif">Plan and implement strategies for growth in your market.
  • <span style="font-family:"Arial",sans-serif">Implement/reinforce corporate and regional policy within your market.


<span style="font-family:"Arial",sans-serif">2.            OPERATIONS MANAGEMENT

  • <span style="font-family:"Arial",sans-serif">Ensure profitable branch operations.
  • <span style="font-family:"Arial",sans-serif">Work with branch managers for sales projections and budgeting responsibilities in your market.
  • <span style="font-family:"Arial",sans-serif">Follow and, when necessary, devise and implement effective procedures for daily operations consistent with Company guidelines.
  • <span style="font-family:"Arial",sans-serif">Work closely with other branch management personnel to recognize and correct operational problems.
  • <span style="font-family:"Arial",sans-serif">Work closely with the Safety Manager to assure that safe operational procedures are followed and all reporting is filed with a minimum of lag time.
  • <span style="font-family:"Arial",sans-serif">Determine facility and equipment needs and work with appropriate Company staff to fill these needs and ensure that proper maintenance is performed.
  • <span style="font-family:"Arial",sans-serif">Ensure that inventory is adequate to meet customer needs in your market; suggest inventory changes and ensure accurate inventory control and record keeping.
  • <span style="font-family:"Arial",sans-serif">Monitor and sign off on Cash Drawer Checkout and verify all bank deposits for the branch.
  • <span style="font-family:"Arial",sans-serif">Organize and maintain the warehouse and store layout for maximum efficiency and safe operations.
  • <span style="font-family:"Arial",sans-serif">Ensure efficient and legal personnel operations by maintaining adequate staffing to meet Company and customer needs in the most efficient and economical manner.


<span style="font-family:"Arial",sans-serif">3.            CUSTOMER SERVICE / SALES :

  • <span style="font-family:"Arial",sans-serif">Work closely with Branch Manager in the training and efficient operations of the counter staff so that all customers are treated fairly and professionally.
  • <span style="font-family:"Arial",sans-serif">Develop and maintaining relationships with major market customers to ensure their continued satisfaction.
  • <span style="font-family:"Arial",sans-serif">Monitor all customer needs so that inventory is sufficient to meet those needs.
  • <span style="font-family:"Arial",sans-serif">Work closely with outside sales representatives to develop sales skills.
  • <span style="font-family:"Arial",sans-serif">Assist the outside sales representatives in the development of new key accounts.
  • <span style="font-family:"Arial",sans-serif">Train inside and outside sales staff to provide world-class answers to customer questions and concerns.
  • <span style="font-family:"Arial",sans-serif">Ensure that customer problems are investigated and that acceptable solutions are found.
  • <span style="font-family:"Arial",sans-serif">Worktop schedule personnel for optimum customer service.


<span style="font-family:"Arial",sans-serif">4.    MANAGEMENT

  • <span style="font-family:"Arial",sans-serif">Follow Company hiring procedures when filling all staff positions.
  • <span style="font-family:"Arial",sans-serif">Maintain accurate and complete personnel records and supervise the correct reporting of time and work records to the payroll department.
  • <span style="font-family:"Arial",sans-serif">Monitor employee performance, complete personnel evaluations as required and make appropriate salary-action recommendations.
  • <span style="font-family:"Arial",sans-serif">Handle disciplinary actions as needed and follow all Company policies and procedures in providing adequate documentation of all such actions.
  • <span style="font-family:"Arial",sans-serif">Ensure proper training for all staff in branch operations, customer service, and safety.

<span style="font-family:"Arial",sans-serif">Qualifications

  • <span style="font-family:"Arial",sans-serif">4 year BS in Marketing/Sales, and/or Business.
  • <span style="font-family:"Arial",sans-serif">5 years of prior management experience with increasing level of responsibility
  • <span style="font-family:"Arial",sans-serif">5 years of Industry (or) Industry related experience
  • <span style="font-family:"Arial",sans-serif">Cross functional expertise (finance, operations, human resources, supply chain, sales…)
  • <span style="font-family:"Arial",sans-serif">Proven Leadership and supervisory skills
  • <span style="font-family:"Arial",sans-serif">Knowledge of Microsoft Outlook, Internet, Word, and Excel
  • <span style="font-family:"Arial",sans-serif">Mincron, operating. Ability to learn a software package.
  • <span style="font-family:"Arial",sans-serif">Products: Residential & Commercial Roofing, Residential Siding and Windows (Vinyl & Wood)
  • <span style="font-family:"Arial",sans-serif">Must possess the entrepreneur spirit; be self-motivated, and enthusiastic about our business.
  • <span style="font-family:"Arial",sans-serif">Must have excellent customer service skills and attitude.
  • <span style="font-family:"Arial",sans-serif">Must be detailed oriented and possess excellent organizational and time management skills.
  • <span style="font-family:"Arial",sans-serif">Must be analytical and able to solve problems.
  • <span style="font-family:"Arial",sans-serif">Must have good verbal and written communication skills.
  • <span style="font-family:"Arial",sans-serif">Must be ethical and honest.
  • <span style="font-family:"Arial",sans-serif">Must have experience in the building material distribution industry, particularly selling residential roofing products, with demonstrated success in those products to a local contractor base.
  • <span style="font-family:"Arial",sans-serif">Must be dependable and have a current state issued driver’s license with a satisfactory driving record.
  • <span style="font-family:"Arial",sans-serif">Must be legally entitled to work in the United States
  • <span style="font-family:"Arial",sans-serif">Must be able to pass a company required drug test.
  • <span style="font-family:"Arial",sans-serif">Must be able to read, speak and write the English language to communicate with vendors, customers and other branch employees.


Company: 001 - NORTH DIVISION 
Location: 2512 S Clearbrook Dr  Arlington Heights, IL 60005, US
Employment Status: Regular 


Beacon's competitive advantage is our people and our value proposition is the differentiator. 

-— Christopher Harrison
Executive Vice President and Chief Human Resources Officer 

Nearest Major Market: Chicago